Overview 

Voter Roll Call is a privately held, independently run Constituent Contact Service based in Verona, NJ. Voter Roll Call has been owned and operated by the same hands-on management team since 1990.

Politics is our specialty

We have made 20 million campaign calls for the nation’s most demanding clients. A number of our clients have been with us for years. They prize the combination of excellent service, fast turnaround, crisp execution and professionalism that Voter Roll Call brings to every job.

Trust your do-or-die traffic to Voter Roll Call

We are not a broker, not a reseller, and not a middleman. We are not a mom-and-pop operation. We have written and developed our own proprietary technology, to achieve the highest-quality call fidelity, and run our own telephone operations center. Calls originate from our premises, and are overseen by our professional staff.

Before you hire another firm, ask where your phone calls will be made from. Many of those who claim to compete with Voter Roll Call do not own a single phone line. They are simply middlemen, who “broker” calls between you and a call center. If something goes wrong, the middleman will often be the last to know, and will not be able to help you.

At Voter Roll Call, all calls originate on phone-lines we own and maintain, here at the Voter Roll Call Operations Center. That number varies slightly from season to season, but in general, we maintain four, route-redundant, carrier-redundant, fiber-optic DS3 circuits on our premises, each with 672 phone lines, for a total of 2,688 phone lines onsite.

This is one of the largest GOTV call center installations on the East Coast, and can handle 150,000 calls an hour. Other call centers may quote you a higher volume, but be aware of two things: 1) that may be a theoretical capacity that is derived from outsourcing calls to other “overflow” sites. 2) Capacity above Voter Roll Call’s stated capacity may not be useable for any one particular job, since there are not enough “terminating” phone lines in a given geography to accept a larger outdial effort.

One or two phone factories may advertise 10,000 phone lines, but these factories are quoting theoretical capacity that includes phone lines that are set aside for inbound calls and other non-political applications. No factory of any size can offer you the personal service you get at Voter Roll Call. Voter Roll Call jobs are executed by people who on average have 10 years of experience in this line of work, and who have a direct stake in the successful completion of your calls. You want the name and phone number of the person who is going to see your job through from order placement to fulfillment: at Voter Roll Call, we give it to you.

Voter Roll Call has been optimized to offer to our clients that “sweet spot” of large-scale, professional execution, combined with personal service. We believe we offer our clients a value that cannot be touched by other call centers of any size.

In October of 2000, there were a lot of campaign managers who felt smug that they had negotiated a low price with a Call Center for their final weekend of Get-Out-The-Vote calling. In some cases, we were told about deals that sounded “too-good-to-be-true.” Sure enough: we got calls from some of those same campaign managers on Election Eve: the Call Center they had been so smug about had “melted down” from the load of calls it had over-committed to run. No calls were going out.

In a few cases, Voter Roll Call got phone calls directly from a competing call center, asking Voter Roll Call if we could fulfill on their commitments, at any price, because the competition’s untested or flimsy technology had crashed, failed, or otherwise melted-down. Voter Roll Call was proud that it had made no commitments that it could not honor. Voter Roll Call was proud that our clients in 2000 – just like in all other years – got what they ordered: crisp execution, fast turnaround, excellent value for their Get Out of the Vote dollar.

And most of all: our clients got peace of mind. The peace of mind that comes from knowing that you have hired a professional to handle your Election Eve calling.

If another vendor drops the ball for you on Election Eve, it’s too late to fix the problem. You may have worked for months to win, only to lose on the last day, because you don’t get your voters to the polls.

Remember: On Election Eve, There Is No Tomorrow. Do not trust your calls to an amateur.